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Warranty and Repairs

Warranty Information

AudioRange warrants each product for 1 (one) year against deficiencies in material and workmanship. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. Products found to be defective within the warranty period will be repaired or replaced at AudioRange’s discretion. AudioRange reserves the right to make all determinations under this warranty. Products failing due to normal wear and tear, abuse, or natural breakdown of materials over extended use and time may be repaired or replaced for a fee. For product support please visit https://audiorange.com/pages/support.

ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS WARRANTY. AUDIORANGE DISCLAIMS ALL OTHER EXPRESSED OR IMPLIED WARRANTIES OR CONDITIONS. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL AUDIORANGE BE LIABLE FOR ANY LOSS OF REVENUE OR PROFIT, OR FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED, ARISING OUT OF OR RELATED TO THE USE OF OR INOPERABILITY OF THE PRODUCT, EVEN IF AUDIORANGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL AUDIORANGE’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some places do not allow limitations on implied warranties or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Warranty is only applicable to the original owner. Any warranty is void outside of the United States.

For Limited Warranty evaluation please contact us at support@audiorange.com for a return authorization before shipping your product to AudioRange. For warranty evaluation, your product must be accompanied by an explanation and receipt. All shipping for warranty evaluation must be prepaid and insured. AudioRange cannot be liable for lost in-bound packages. Damage not covered under the Limited Warranty may be repaired or replaced for a reasonable rate and a fee will be charged. Warranty void where prohibited.

Our 30-Day Money Back Guarantee

Every sale at AudioRange is backed by a 30-day money back guarantee. To receive a refund (shipping included), please contact us at support@audiorange.com.

AudioRange Certified Refurbished Products

Every AudioRange Certified Refurbished product is inspected and tested to ensure it meets the same functional standards as new AudioRange products. AudioRange products include a one-year limited warranty and support from AudioRange's US-based experts, so most issues can be resolved in a single call.

Here’s what you get: You will receive an AudioRange device with genuine replacement parts (as needed) that has been thoroughly cleaned and inspected. AudioRange Certified Refurbished products may have cosmetic blemishes and/or packaged in generic packaging.  In no way does this affect the functionality of the product.

We stand behind our refurbished products with:
  • 30 Day Money Back Guarantee
  • One Year Limited Warranty
  • FREE Lifetime Technical Support
  • US Based Customer Service

Warranty Registration

To register your FREE limited lifetime warranty, please visit https://audiorange.com/pages/support.

Modifications

Any modifications to products are prohibited and will void warranty.

FCC Statement

AudioRange OTE-1000, ITE-1000, and SPK-1000FM comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) These devices may not cause harmful interference, and; (2) This device must accept any interference received, including interference that may cause undesired operation.

NOTE: Equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encourage to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from the one the receiver is connected to.
  • Consult the dealer or an experienced radio/TV technician for help.

The provided shielded USB cable must be used with this unit to ensure compliance with the class B FCC limits.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.


Warranty Registration


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